1. Introduction
Wolfpack Assets LLC ("Wolfpack Assets," "we," "us," or "our") is committed to protecting the privacy of visitors, customers, and inquirers. This Privacy Policy describes how we collect, use, share, and safeguard personal information in connection with our website, programs, products, and services.
By using our website or submitting information through our forms, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website.
2. Who We Are
Wolfpack Assets LLC
4716 University Blvd. N.
Jacksonville, FL 32277, United States
Email: office@wolfpack-assets.com
Phone: +1 (843) 289-6402
Wolfpack Assets is the entity responsible for the personal information collected through this website.
3. Information We Collect
We collect personal information in two primary ways:
3.1 Information You Provide Directly
When you contact us, request information, register for a program, or otherwise interact with our services, you may provide:
- Name and contact details (email address, phone number, mailing address)
- Company or organization name
- Message content and inquiry topic
- Account credentials, if you register for a program
- Billing and payment information, when you purchase a product or service
- Any additional information you choose to share with us
3.2 Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- Device and browser information (browser type, operating system, screen size)
- IP address and approximate location (country, region)
- Pages visited, time spent on pages, and referring website
- Cookies, pixels, and similar technologies (see Section 7)
4. How We Use Your Information
We use personal information for the following purposes:
- To respond to your inquiries and provide requested information
- To deliver and administer the programs, courses, and services you sign up for
- To process payments and fulfill orders
- To send transactional and service-related communications
- To send marketing communications (only where legally permitted, with the option to unsubscribe at any time)
- To improve our website, products, and customer experience
- To prevent fraud, enforce our terms, and meet legal obligations
- To analyze website usage and measure the performance of our content
5. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following:
- Your consent (which you may withdraw at any time)
- Performance of a contract you have entered into with us
- Compliance with our legal obligations
- Our legitimate interests in operating, securing, and improving our business, balanced against your rights
6. How We Share Your Information
We do not sell your personal information. We may share personal information with the following categories of recipients:
- Service providers who help us operate our business — such as hosting, email delivery, payment processing, customer support, and analytics — and who are contractually required to protect personal information.
- Professional advisors, such as accountants, auditors, and lawyers, where necessary.
- Authorities and other parties when required by law, regulation, legal process, or to protect our rights, customers, or the public.
- Successors in connection with a merger, acquisition, financing, or sale of assets, in which case personal information may be transferred as part of that transaction.
7. Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing where applicable. You can control cookies through your browser settings — note that disabling certain cookies may affect site functionality.
We may use third-party analytics services (such as Google Analytics or comparable tools) to understand how visitors use our website. These services may collect information about your device and use cookies as part of that process.
8. Spam & Abuse Prevention
To protect this website and its contact forms from spam, abuse, and automated submissions, we use a layered set of technical measures. These measures process limited technical information for the sole purpose of preventing misuse — never for marketing, profiling, or any other secondary purpose.
8.1 Honeypot Fields
Our forms include hidden fields that are invisible to legitimate users but are typically filled in by automated bots. Submissions in which these fields are completed are silently rejected.
8.2 Submission Timing
We measure the time between a page being loaded and a form being submitted. Submissions that occur unrealistically fast or after an excessively long delay are rejected, as both patterns are characteristic of automated submissions.
8.3 Rate Limiting
We limit how many submissions can be sent from a single IP address within a defined time window. This prevents bulk submissions and abuse of our forms.
8.4 Self-Hosted Captcha (mCaptcha)
For additional protection, we use mCaptcha, a self-hosted, open-source proof-of-work captcha. mCaptcha runs on infrastructure operated by Wolfpack Assets and does not transmit personal information to third parties. Unlike many widely used captcha systems, it does not track users across websites or build behavioral profiles.
During verification, your browser is asked to perform a small computational challenge in the background. The IP address, basic browser characteristics, and challenge token are processed for the sole purpose of confirming that the submission originates from a human user rather than an automated bot.
8.5 Legal Basis & Retention
We process this technical information based on our legitimate interest in protecting our services, our users, and our infrastructure from misuse. Information processed solely for spam and abuse prevention is retained only for as long as necessary to fulfill that purpose, and is automatically discarded thereafter.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
10. Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- The right to know what personal information we collect and how we use it
- The right to access a copy of your personal information
- The right to correct inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to withdraw consent where processing is based on consent
- The right to opt out of the sale or sharing of personal information (we do not sell personal information)
- The right to non-discrimination for exercising these rights
To exercise any of these rights, please contact us at office@wolfpack-assets.com. We may need to verify your identity before responding to your request.
11. California Residents (CCPA / CPRA)
California residents have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These include the rights described in Section 10, as well as the right to limit the use of sensitive personal information.
Wolfpack Assets does not sell personal information and does not "share" personal information for cross-context behavioral advertising as those terms are defined under California law. To submit a request, contact us at office@wolfpack-assets.com.
12. International Visitors
Wolfpack Assets is based in the United States. If you access our website or services from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.
13. Children's Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
14. Security
We use reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or by email where appropriate. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
17. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us:
Wolfpack Assets LLC
4716 University Blvd. N.
Jacksonville, FL 32277, United States
Email: office@wolfpack-assets.com
Phone: +1 (843) 289-6402